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Terms of service

TerraLock Terms of Service

Last updated: February 1, 2026

These Terms of Service (“Terms”) govern your use of the TerraLock website and the purchase of products from terralock.com (the “Site”), operated by TerraLock (“we,” “us,” or “our”).

By accessing the Site or purchasing our products, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our Services and Products.

Use of the Site

You agree to use the Site for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the Site.

You may not:

  • Use the Site for fraudulent or unlawful purposes

  • Attempt to gain unauthorized access to systems or data

  • Interfere with the Site’s operation or security

Products & Availability

All products are subject to availability. We reserve the right to:

  • Limit quantities purchased

  • Modify or discontinue products without notice

  • Refuse service to anyone for any reason

Product descriptions, images, and specifications are provided for informational purposes only and may change without notice.

Pricing & Payments

All prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to change pricing at any time. Payment must be received in full before an order is processed and shipped.

We are not responsible for pricing, typographical, or clerical errors.

Orders & Acceptance

Your order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including:

  • Suspected fraud

  • Pricing or inventory errors

  • Incomplete or inaccurate order information

Order confirmation does not constitute acceptance until the order has shipped.

Shipping & Delivery

Shipping terms are outlined in our Shipping Policy, which is incorporated into these Terms by reference.

Delivery dates are estimates only. TerraLock is not responsible for delays caused by carriers, weather, or other events beyond our control.

Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms by reference.

Proper Use & Safety Disclaimer

TerraLock products must be used strictly in accordance with provided instructions and safety guidelines.

You acknowledge and agree that:

  • Improper use may result in damage, injury, or unsatisfactory results

  • TerraLock is not responsible for misuse, improper application, or failure to follow instructions

  • Always review product documentation prior to use

Limitation of Liability

To the fullest extent permitted by law, TerraLock shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of or inability to use the Site

  • Purchase or use of our products

  • Delays, defects, or service interruptions

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless TerraLock, its officers, employees, and affiliates from any claims, damages, or expenses arising from:

  • Your misuse of the Site or products

  • Your violation of these Terms

  • Your violation of any applicable law or third-party rights

Intellectual Property

All content on the Site—including text, graphics, logos, images, and design—is the property of TerraLock or its licensors and may not be used, reproduced, or distributed without prior written permission.

Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of those sites.

Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the applicable laws of the State of Florida, without regard to conflict-of-law principles.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to the Site. Continued use of the Site constitutes acceptance of updated Terms.

Contact Information

If you have questions about these Terms, please contact us at:

Email: support@terralock.com
Website: https://www.terralock.com